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Accommodated a last minute tire repair before our big road trip. Nice and friendly environment and complimentary snacks.
I had a great experience and definitely recommend BT Pearson. This sign was a cute way to remind customers that reviews are the biggest way to get the word out.
I just had my first BT Pearson experience, and wow. Now I know why they came so highly recommended. I needed an alignment, and I have never had a tire place care so much about getting it right. I would say I got some kind of "special treatment," but it was a busy day at the shop, and I watched every single customer -- and a couple of vendors! -- get that same amazing attention and care. I will never go anywhere else.
The crew at BT Pearson were friendly and efficient. It was our first time with them and we felt like part of the family. We had just purchased a Jeep and had them do a quick inspection and they were honest in their findings and told us the priorities so we didn’t feel overwhelmed. Reasonable prices and a comfortable waiting room! Thanks Guys!
Not only was the service great, so was the customer service. I saw customers being treated with respect and they explained in detail what work they did on their vehicles and if any additional work was needed. What I liked most was the fact that a few people brought their cars in for one thing and found out that it was not what they were thinking the problems were and they were not charged for the time it took to look at their vehicles. I would recommend this place!